Change Management change closure codes

Aruba
Kilo Explorer

How do you change closure codes on change tasks to be different?  Is this a customiziation to the system?

2 REPLIES 2

Saurav11
Kilo Patron
Kilo Patron

Hello,

Can you elaborate  a little on your requirement?

Do you want to add new close codes or modify existing close code. both of them are considered customization.

Please mark answer correct/helpful based on Impact.

I want to change the verbiage on the existing closure codes.  What is the best approach to doing this?  Is it create new one of change existing.

If this is a customization what are the implications of making this customization.  Does it impact us when we upgrade?