Change Management change closure codes
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01-24-2022 09:01 AM
How do you change closure codes on change tasks to be different? Is this a customiziation to the system?
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01-24-2022 09:39 AM
Hello,
Can you elaborate a little on your requirement?
Do you want to add new close codes or modify existing close code. both of them are considered customization.
Please mark answer correct/helpful based on Impact.
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02-02-2022 02:07 PM
I want to change the verbiage on the existing closure codes. What is the best approach to doing this? Is it create new one of change existing.
If this is a customization what are the implications of making this customization. Does it impact us when we upgrade?