what is dsat reports. and how we can create the dsat reports please do the needful because its urgent.
I want to create a dsat report. for that i want to know what is dsat.
Forum Posts
Change font/style of question in a catalog variable
Creating a variable for a catalog item. In the variable form, it asks you to write question. How do I get the question to show up as large, blocked text when a user is viewing it? Thanks!
Resolved! Interaction Related Record - Incident Work Note
We get alot of updates from suppliers by email that are logged as interaction records via the Agent Workspace and then associated with incidents. To help analyst know when an interaction has been associated to an incident I am trying to create a busi...
Create Timesheet on table https://instance.service-now.com/api/now/table/time_sheet
Can you give me the parameter to create a timesheet? I was trying to create one but it didn't work, it says Operation against file 'time_sheet' was aborted by Business Rule please help me thank you
Fill Out Change Risk Assessment opens a blank window
Dear All,I have enabled the Risk Assessment Plugin in our environment, configured a risk assessment, Assessment condition and Assessment Questions and Assessment Thresholds. After submitting a change, on opening the Fill out risk assessment, it opens...
Can we send email notification to a user whose ID doesn't exist in servicenow/USER AD
Hi All,In one of our customer account we have a user who needs all the servicenow notifications asociated with the req/change/inc/knowledge those are raised/assigned should route to his another email ID.We have tried to implement the above scenario t...
I wanted to put change task in sequence order in workflow (5 task)...Can anyone please...???
I wanted to put change task in sequence order. Can anyone please...???
Resolved! How to get all catalog variables through script?
How to fetch the values of all variables from catalog item?
Read only admin
Hello, I am needing assistance creating a read only admin role, that has the ability to view what admins can. I have created a group, added the admin and snc_read_only roles, but the users still had access to impersonate, create table index and modif...
Change CSS styles on field messages
Hi All, i would like to change the padding and margin of the field messages boxes, (showFieldMsg)
Resolved! Business Rule with gs.info
In business rule I write script. where can show the message with "gs.info"? if(current.name){ gs.info('Name: '+ gs.getUser().getName()); }
Sorry, an error occurred or this page isn't available
Hi Experts , Good Day!! Today we were faced an issue when login to servicenow, getting an error "Sorry, an error occurred or this page isn't available". Unable to understand what cause for this..? Let me know if any one has faced this issue..?
Resolved! Time and effort needed to implement ITSM modules into customer
Hello All, I am working on a proposal to implement ITSM module for a customer. I am a developer, didnt had prior exp on proposals and effort estimation. I wanted to know how long will it take to setup the ITSM modules in to the Customer's instance by...
Resolved! Maintenance Schedule Source
I was having issues showing Maintenance Windows in my Change Schedules until I changed the Source property to Change Request. I don’t understand what this property really means and why it would ever be set to anything different. Asking for a customer...
REST Multipart/form-data binary image request body?
I have been working on an integration and I would like to hear if anyone has successfully created a multipart/form-data outbound REST request with binary image data in Servicenow. The third party accepts multipart/form-post. It works perfectly for pl...
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