Built something you're proud of? Tell the story. A quick G2 review of App Engine or Build Agent helps other developers see what's possible on ServiceNow. Share your experience.
01-24-2022 09:01 AM
How do you change closure codes on change tasks to be different? Is this a customiziation to the system?
01-24-2022 09:39 AM
Hello,
Can you elaborate a little on your requirement?
Do you want to add new close codes or modify existing close code. both of them are considered customization.
Please mark answer correct/helpful based on Impact.
02-02-2022 02:07 PM
I want to change the verbiage on the existing closure codes. What is the best approach to doing this? Is it create new one of change existing.
If this is a customization what are the implications of making this customization. Does it impact us when we upgrade?
