Built something you're proud of? Tell the story. A quick G2 review of App Engine or Build Agent helps other developers see what's possible on ServiceNow. Share your experience.

Change the position of Add attachments in the catalog item

VanishreeG
Tera Contributor

How to change the position of the Add attachments  in catalog item.
Please go through attachment for more details.

VanishreeG_0-1743675516559.png

 

1 ACCEPTED SOLUTION

Dr Atul G- LNG
Tera Patron

Hi @VanishreeG 

As a process consultant, I would not recommend these changes and instead stress the importance of user education. Moving these clip postings won't add much value but will increase technical debt. It's better to avoid this and focus on educating the users.

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************

View solution in original post

1 REPLY 1

Dr Atul G- LNG
Tera Patron

Hi @VanishreeG 

As a process consultant, I would not recommend these changes and instead stress the importance of user education. Moving these clip postings won't add much value but will increase technical debt. It's better to avoid this and focus on educating the users.

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************