Changing the table of record producer

si21
Tera Guru

Hi team,

we have record producer created in HRCase table.

But the scripting is done in a such a way that based on the choices selected record gets created in HRIT or HR payroll tables. 

As per HI team, Predictive Intelligence was not predicting assignment groups because of this customization and asked to remove these scripts.

 

My question is will there be any impact if I update the record producer table from HRCase to HRIT?

 

TIA

6 REPLIES 6

Hi @Ankur Bawiskar , since PI predictions are based on historical data we cannot have a new record producer. We need to keep the current one because of input fields involved in PI solution definition.

@si21 

which scripts did ServiceNow asked you to remove?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader