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01-27-2025 02:52 AM
Hello Everyone,
I am currently doing "IT Service Management (ITSM) Implementation On Demand" in now learning.
I'm unable to implement a few stories. Can anyone share dumps for these lab stories so that i can really learn and implement?
Solved! Go to Solution.
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01-27-2025 08:17 AM
Hello @Akhila P
Now for cart setting you, I believe you have already created catalog item as told. If yes now as per step 5 just open the same catalog item in list, then personalize list and get all these columns and just modify value as asked.
Another way can be you can personalize the catalog item form and bring all these field under section as needed and set value. Note - If you are changing form layout it is global one so for developers or user having access to modify catalog item will see changes done by you over form in all catalog items.
If my response has helped you hit helpful button and if your concern is solved do mark my response as correct.
Thanks & Regards
Viraj Hudlikar.
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01-27-2025 08:17 AM
Hello @Akhila P
Now for cart setting you, I believe you have already created catalog item as told. If yes now as per step 5 just open the same catalog item in list, then personalize list and get all these columns and just modify value as asked.
Another way can be you can personalize the catalog item form and bring all these field under section as needed and set value. Note - If you are changing form layout it is global one so for developers or user having access to modify catalog item will see changes done by you over form in all catalog items.
If my response has helped you hit helpful button and if your concern is solved do mark my response as correct.
Thanks & Regards
Viraj Hudlikar.
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01-28-2025 01:16 AM
Thanks Viraj
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01-27-2025 06:45 AM
That's right, thanks AG
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01-27-2025 06:47 AM
Where you stuck share that details and community can help.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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