Client Script - Alert Message

[Richard T]

I am trying to create a client script to display an alert message on the REQ and INC forms based on a particular form field.

For some reason the alerts does not show when the if statements is included but I am rather new to client scripts so I am bound to have done it wrong.

Can anyone shed any light on why this doesnt display?

[Siddartha Gudim]

I presume the issue is with if condition.

you can use below code and check what is value that is being stored in service

function onLoad(){

var service = g_form.getValue('u_service_level');

alert(service);

}

and check if the alert value matches with the value mentioned in the if condition.

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[Richard T]

Thanks, that has definitley highlighted the issue as the message appears but displays no value.

Would this be beacuse the u_service_level filed is actually on the company table and this client script is, for the momentm, only on the Request table. Do I need to somehow reference the company table before the field name?

[einvaldserigsta]

Hi Richard,

Try to add g_form.addInfoMessage(service) between line 2 and 3. This will pop up the value of service so you can see wether the correct value is obatined by the script.

[Siddartha Gudim]

The client script is onload type client script

I presume that while loading the form the value of u_service_level   filed is blank that is why the condition never satisfies.

Change the type of client script to on change and select u_service_level   in the filed name   and check.

Please like or mark correct/Helpful based on the impact of the response.