filter assignment group based on assign to in ServiceNow - on the basis of assigned to , i can get the assignment group but i have tree picker attribute on assignment group reference field, which restrict me to show parent assignment group. For eg ...
Hello everyone, In our production instance there are 1,395,407 entries in cmdb_ci.list for "NdisWan". and in our dev - a copy of prod from May 18th - there were *only* 1,350,160 which means that in less than a month the system has added 45,000 "Ndis...
I have two fields of the same table 1 is in the MRVS and another one is outside on the main catalog item form the one which is inside the MRVS is depended on the one which is outside Outside var name - Model Type number Inside var name - Cost Codes w...
I have a situation where I'm trying to access 'current.variables.[variable]' from a reference qualifier within a multi-row variable set. There's two fields: Department and Application. The application field is referencing the 'cmdb_ci_service' table...
Hi Experts ,I am trying to create catalog client script for variable creation , i tried number of scripts but did not get any solution Can some one help me on this variable type: Check box1)Hin2)Her3)Ucr variable type: select box1)admin2)itil3)test C...
Please I need help on the following requirements. 1. Whenever we make changes to the Requester field, we want to auto-populate the description field with more of the Requester's information i.e. Requester email, Requester number, Requester department...
Hi, One specific user not able to add attachment on any table inc, req,change,problem. No error but the attachment keeps loading and never completes.
We have a requirement to read attachment values on report. So, after submitting a request for catalog item, we have to read the values in attachment on report Can Anyone let me know how to achieve this?
Hi Community, I have 3 modules created, those 3 modules are visible based on the 3 assignment groups and when user clicks on those views it will open the list view of those respective modules. If user clicks on new on the list view of those modules, ...
So far I have identified two: Table nameDescriptionchange_requestChange request main table ?change_taskTasks linked to a change request (1:*) ? What other ones are there that are important to know? If you could also supply a description that wo...
We have a requirement where we want to send notifications to the Knowledge article author prior to a KA retiring, set at 4 weeks and then 2 weeks and then confirmation of KA having retired.... Is there any OOTB functionality which can help to achieve...
I need to populate the username who created the max no of incidents and min no of incidents along with the incident number.Can anyone please let me know how I can achieve it?
Hello experts, Is there an option to hide the attachment icon depending on the option on the form? Regards
We have a knowledge portal where we want the older version of the article to be printed when clicked on its URL (link) without opening it in the new tab.
I've configured the connection between Cisco DNA Center and ServiceNow. When I submit an update to a device in Cisco, it generates a change ticket in ServiceNow as it should (it's not perfect, but I'm still working on the field mappings). The issue...
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