Client script in scoped application is not executing the script include

harika26
Tera Contributor

The requirement is to create the pop up dialog box with all the attachments that the HR case form has when ever the handover checkbox is checked.

I have written the on change client script and called the script include using glide ajax. It is showing all the alerts from client script but not giving any logs from the script include.

Any help is appreciated. 

client script

function onChange(control, oldValue, newValue, isLoading, isTemplate) {
    if (isLoading || newValue === '') {
        return;
    }
    // var confirm_box = confirm("Confirm Box");
    if (newValue.toString() == 'true') {
        alert("HJ newValue---" + newValue);

        var recordSysId = g_form.getUniqueValue();
        alert("HJ recordSysId---" + recordSysId);
        var tableName = g_form.getTableName();
        alert("HJ  tableName---" + tableName);

        //Initialize and open the Dialog Window

       // var dialog = new GlideDialogWindow("confirm_dialog");
        // dialog.setTitle("Add Attachment to handover"); //Set the dialog title
       //var attach = new GlideAjax('sys_attachments');
        var attach = new GlideAjax('BICheckAttachment'); //BICheckAttachment
        alert("HJ Attach");
        attach.addParam('sysparm_name', 'getAttachmentsFromForm');
       attach.addParam('sysparm_id', recordSysId);
        attach.addParam('sysparm_table', tableName);
        attach.getXML(fill);
       
        function fill(response) {
          alert("HJ Response-" + response);
			 var answer = response.responseXML.documentElement.getAttribute("answer");
			 var dialog = new GlideDialogWindow("confirm_dialog");
            dialog.setTitle("Add Attachment to handover"); //Set the dialog title
            dialog.setPreference("target_sys_id", answer);
            dialog.setPreference("target_table", tableName);
            dialog.setSize(500, 500);
            dialog.render(); //Open the dialog

        }
    }
}

script include - accessible from all application scopes is selected.

var BICheckAttachment = Class.create();
BICheckAttachment.prototype = Object.extendsObject(global.AbstractAjaxProcessor, {
	getAttachmentsFromForm: function()
	{
		gs.info("HJ CHECK IN SCRIPT INCLUDE");
		var answer= [];
		var id = this.getParameter('sysparm_id');
		gs.info("HJ ID--"+id);
		var value = this.getParameter('sysparm_table');
		gs.info("HJ value--"+value);
		var grat= new GlideRecord('sys_attachment');
		grat.addQuery("table_sys_id",id);
		grat.addQuery("target_table", value);
		grat.query();
		while(grat.next())
			{				
				gs.info("HJ--grat"+grat.next());
            answer.push(grat.sys_id.toString());
            }
		gs.info("HJ Answer"+answer);
            return 'sys_idIN' + answer.join(",");
		
    },
				
    type: 'BICheckAttachment'
});

End result should be as below - I achieved it once but without changing anything it is not working again. Dont know how it worked earlier

image

 

28 REPLIES 28

Is this UI page custom one or OOB?

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

It is a custom UI Page. Please do help me in achieving this, by tomorrow afternoon I need to close the story or else it will be an SLA

We don't have the complete understanding of the requirement.

We can just help/guide you in that.

there can be multiple ways to achieve the requirement

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Lovely1
Tera Contributor

Hi Harika

Please try with below line 
var attach = new GlideAjax('global.BICheckAttachment'); //BICheckAttachment

 

Regards,

Lovely.