Close the RITM when all related Catalog Tasks are closed (using Flow Designer)

[shivatmika_19]

Requirement: Close the RITM when all related catalog tasks are closed using flow designer.

Create a flow as follows.

Trigger:

Actions:

1. Look up catalog task records

2. Check if any catalog tasks are not closed complete and end flow

3. Update the state and stage fields of RITM record.

Complete Flow:

[Ashish Parab · Accepted solution]

@shivatmika_19 ,

Instead of creating new flow for closing RITM state, create one subflow with this given action and use it for every catalog item flow. 

Please mark this as "correct" and "helpful" if you feel this answer helped you in anyway.

Thanks and Regards,

Ashish

[shivatmika_19]

Hi @Ashish Parab, 

The above flow can be applied for all the catalog items, and your solution is also correct but can you say what can be the input and output of the sub-flow you are mentioning. Thanks in advance

[Ashish Parab]

Hey @shivatmika_19 ,

Yes, you can use this subflow in multiple flows.

Use the Requested Item record as an input from the main flow. For this subflow, you do not require any output as you are updating the requested item record in the subflow. If you want count or anything else, then you can use that as an output.

Please mark this as "correct" and "helpful" if you feel this answer helped you in anyway. You can mark multiple answers as correct and helpful.

Thanks

Ashish

[PrashantLearnIT]

Hi @shivatmika_19 

Anyway flow doesn't moves until the catalog task is closed, so create one sub-flow for closure and add it after joining all catalog tasks to this particular sub-flow.