Hi everyone,
I’m working on ServiceNow (Yokohama release) and I need to trigger a Flow Designer flow only when a specific Order Guide is submitted.
Trigger on sc_request → Flow Designer cannot filter by Requested Items (reverse relationship).
The Order Guide trigger type does not appear in my Flow Designer (Catalog Builder advanced triggers seem unavailable).
The Order Guide also does not populate any identifiable field on the Request record.
Because of these limitations, I am unable to detect which Order Guide was used when the request is created.
What is the recommended or supported way in Yokohama to trigger a flow only when a specific Order Guide is submitted?
Best regards
