ServiceNow contains a resource which provides the following:
A standard and shared set of service related definitions across ServiceNow products and platform that
will enable and support true service level reporting.
A CMDB framework across our products and platform that will enable and supports multiple configuration strategies.
Which reaource do these statements describe ?
1. Common Services Data Model.
2.Information Technology Seevice Management.
3.Configuration Management Database.
4.Information Technology Infrastructure Library. (ITIL)
