I want to have a Catalog /record Producre that open just like CMDB CI one

Prateek1
Tera Contributor

‎09-24-2025 11:19 AM

I want to have a Catalog /record Producre that open just like CMDB CI one, i can call this any one or have directly linked this to ESC 

Prateek1_0-1758737921187.png

 

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CFrandsen
Kilo Sage

‎09-24-2025 12:00 PM

Seems like you want an interceptor 😉 
- This post should give you what you need:
Solved: How to use interceptors - ServiceNow Community

TLDR: 

  1. Navigate to All > System Definition > Interceptors.
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CFrandsen
Kilo Sage

‎09-24-2025 12:02 PM

Re-reading the original question; you might be looking more for the "Service Catalog Wizard":
Docs: Creating a Service Catalog Wizard
Also answered in: A Quick Guide to Adding a Wizard Section to a Cata... - ServiceNow Community

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