I want to have a Catalog /record Producre that open just like CMDB CI one

Prateek1 · ‎09-24-2025

I want to have a Catalog /record Producre that open just like CMDB CI one, i can call this any one or have directly linked this to ESC

CFrandsen · ‎09-24-2025

Seems like you want an interceptor 😉
- This post should give you what you need:
Solved: How to use interceptors - ServiceNow Community

TLDR:

Navigate to All > System Definition > Interceptors.

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CFrandsen · ‎09-24-2025

Re-reading the original question; you might be looking more for the "Service Catalog Wizard":
Docs: Creating a Service Catalog Wizard
Also answered in: A Quick Guide to Adding a Wizard Section to a Cata... - ServiceNow Community

 If this pointed you in the right direction, hit Helpful to spread the good vibes.
✅ If it cracked the case for you, mark it Correct so the next person doesn’t have to reinvent the wheel.