In, the contextual search menu whenever we are raising an incident for example, Outlook not working. if we write this issue in the short description. Then, It will display the knowledge articles related to fixing issues related to outlook. Now, My task is that I need to integrate with any one of the open source AI tools, Google, etc. Whenever an issue occur it should automatically fetch about that particular issue in the any of the open source AI tools, Google, etc. and it should produce an knowledge article, publish it and need to display that particular solution knowledge article as the one of the solution to that particular problem in the contextual search menu (display like one the article to that particular problem).
