Hey ServiceNow Community!
I’m currently working on modernizing our ServiceNow Employee Center (ESC) experience and would love to see what others are doing for a more modern, clean, and user-friendly 2026-style design.
I’m looking for ideas, screenshots, best practices, and recommendations around things like:
- Modern homepage layouts
- Better navigation/menu structures
- Improved search experience
- AI/Virtual Agent integrations
- Personalized widgets/content
- Knowledge article presentation
- Mobile-friendly/responsive design
- Branding/themes/colors
- Employee self-service experience improvements
- Custom widgets/components
- Performance improvements
- Dashboard or landing page inspiration
- Accessibility improvements
- UX/UI trends you’ve implemented successfully
A few questions I’d love feedback on:
- What are the biggest improvements you made to your ESC that users loved?
- What widgets/components made the biggest impact?
- Any examples of modern-looking ESC portals you can share?
- How are you using AI or automation within ESC today?
- What would you avoid when redesigning ESC?
- Any must-have features for a modern employee portal in 2026?
- How are you improving adoption and user engagement?
If you have screenshots, design ideas, lessons learned, or examples, I’d really appreciate it!
Thanks in advance — looking forward to seeing everyone’s ideas and creativity.
