Copy Attachment from File attachment field to same record so it will appear in Manage attachment

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Pritam Mangrulk
Mega Contributor

‎04-04-2021 11:43 PM

Hi All,

I want to copy attachment from File attachment field created on incident table to same record so it will show in manage attachment at the top of the record, can you please help.

I tried GlideSysAttachment.copy function but it didn't work.

 

Thanks,

Pritam

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Ankur Bawiskar
Tera Patron
Tera Patron
In response to Pritam Mangrulk

‎04-05-2021 12:31 AM

Hi,

please update the script as this

(function executeRule(current, previous /*null when async*/) {

	// Add your code here
	GlideSysAttachment.copy('ZZ_YY' + current.getTableName(), current.sys_id, current.getTableName(), current.sys_id);

	// rename the table_name
	var gr = new GlideRecord("sys_attachment");
	gr.orderByDesc('sys_created_on');
	gr.addQuery("table_sys_id", current.sys_id);
	gr.setLimit(1);
	gr.query();
	if (gr.next()) {
		gr.table_name = current.getTableName();
		gr.update();
	}

})(current, previous);

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

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TT3
Kilo Guru
In response to Ankur Bawiskar

‎12-23-2021 03:52 PM

This is not working, the problem is that ServiceNow appends 'ZZ_YY' before target table name by default.

For example, if we write:

GlideSysAttachment.copy('ZZ_YYx_my_source_table', source_sys_id, 'u_target_table', target_sys_id);

Then in sys_attachment, the target table name is 'ZZ_YYu_target_table' and not 'u_target_table'.

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PrashantLearnIT
Giga Sage
In response to Ankur Bawiskar

‎04-08-2025 08:54 AM

How can i copy from specific fields if it file attachment field more than 1.

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Misael1
Tera Contributor
In response to Ankur Bawiskar

‎02-09-2022 11:40 AM

Thank you!

I didn't know where attachments were stored using attachment fields. My error was that I tried directly with the pure table and I needed to add ZZ_YY

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Pritam Mangrulk
Mega Contributor

‎04-05-2021 12:17 AM

Hi Ankur,

Thanks for quick reply, but it is not working.

 

Best Regards,

Pritam

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Anshul12
Tera Contributor
In response to Pritam Mangrulk

‎08-19-2022 03:27 AM

Hello Pritam. I have a similar requirement. And this script isn't working for me. It will be great if you could tell me how you did it.

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