Create a notification system to alert 'assigned_to' when the due date for a story is less than 3 day

[Syedmd08]

1. The system should be able to monitor story due dates in ServiceNow.
2. When a story's due date is less than 3 days away, an email notification should be generated.
3. The email notification should be sent to the 'assigned_to' user for the respective story.
4. The email should include relevant details such as story ID, title, due date, and any other pertinent information.
5. This notification system should be automated and run at regular intervals to ensure timely alerts.

[Maik Skoddow]

Hi @Syedmd08 

are you just dropping your project-related story to the Community hoping that someone will do your job for free?

So what do you expect? What is your issue? What is the question?

Maik

[Syedmd08]

Hi @Maik Skoddow this is not project related by the way. I am just trying to achieve some scenarios.

[Dr Atul G- LNG · Accepted solution]

Hi @Syedmd08 

Greetings!!
 You can do via flow designer. 

With Look up record and send notifications. 

Step by Step

https://developer.servicenow.com/dev.do#!/learn/courses/utah/app_store_learnv2_flowdesigner_utah_flo...

https://servicenow.com/community/now-platform-blog/3-ways-to-notify-with-flow-designer/ba-p/2332886

https://www.servicenow.com/community/now-platform-forum/how-to-send-a-notification-in-the-flow-desig...

https://www.servicenow.com/community/developer-forum/send-notification-only-15-days-before-the-due-d...