Create additional filters to limit displayed knowledge by user

User388805
Tera Contributor

‎12-05-2023 12:42 AM

What would be the most straightforward way to create additional filter conditions that limit the displayed knowledge on the service portal by specific user attributes, e.g. 'language', 'department' without creating user criteria on each individual article?
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Dr Atul G- LNG
Tera Patron

‎12-08-2023 01:34 PM

Hi @User388805 

 

User criteria is the best option, OOTB and easy to maintain.

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Dr. Atul G. - Learn N Grow Together
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