Create Catalog task

[Michael51]

Hello All, 

I have an requirement to create an catalog task and associate to Existing RITM , So can I please have some sample script to develop this

So in the payload what details do they need to send etc 

@jaheerhattiwale 

[Ankur Bawiskar · Accepted solution]

@Michael51 

update as this

Ensure you link that sc_task with that RITM and REQ

Also I assume 3rd party will send data like this

{

"request_item":"RITM001"

}

(function process( /*RESTAPIRequest*/ request, /*RESTAPIResponse*/ response) {

	var ritmNumber;
	var payload = request.body.dataString;
	if (JSUtil.isEmpty(payload))
		return new sn_ws_err.BadRequestError("No data provided");
	
	var parsedData = JSON.parse(payload);
	
	ritmNumber = parsedData.request_item;

	var ritm = new GlideRecord('sc_req_item');
	ritm.addQuery('number','ritmNumber');
	ritm.query();
	if(ritm.next()){
		var gr = new GlideRecord('sc_task');
		gr.request_item = ritm.getUniqueValue();
		gr.request = ritm.request;
		gr.initialize();
		var taskId = gr.insert();

		// Return the created SC Task details in the response
		var responseBody = {
			number: gr.number.getDisplayValue(),
		};
		response.setStatus(201); // 201 - Created
		response.setBody(responseBody);
	}
	
})(request, response);

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Michael51]

Hello @jaheerhattiwale ,

Am getting following error while Testing the API

{

    "error": {

        "message": "Requested URI does not represent any resource",

        "detail": null

    },

    "status": "failure"

}

can you please take a look

[jaheerhattiwale]

@Michael51 You are trying it from postman? The scripted rest resource url (end point) you use used is not correct i think. please check.

[Michael51]

@jaheerhattiwale , same works in Rest API but not here in postman

[jaheerhattiwale]

@Michael51 Send screenshot of scripted rest resource record and postman?

[Michael51]

@jaheerhattiwale , here it is