Create client script to empty assigned to field whenever assignment group field is changed

[sivaiah]

Create client script to empty assigned to field whenever assignment group field is changed

[Shakeel Shaik · Accepted solution]

We can achieve this by creating OnChange Client Script on Assignment Group field

[OlaN]

Hi,

OOB there is already a client script on the Incident table that clears the assigned to if the assignment group changes (and the assigned to is NOT a member of the new group).

Look at how it is configured, and make changes to it if necessary.

[Shakeel Shaik]

@sivaiah 

[Shakeel Shaik]

Hi @sivaiah 

If my above response is helpful, then Please mark as Correct Answer/Helpful.

If you have any queries, let us know.

Thanks 🙂