Hello @BKSharma
Why did you want create the custom delete ui action insteam of the using OOB delete ui action
please refer the below step to use OOB delete ui action instead of creating custom one
In ServiceNow, there is an Out-of-the-Box (OOB) Delete ACL that controls who can delete records in the system. This ACL evaluates the user’s roles and group memberships to determine whether they should have delete permissions on a specific table or record.
Based on this configuration, we can extend or refine the ACL rules to ensure that only specific roles such as admin and ITSM Admin are granted delete access. This approach provides a secure and manageable way to restrict record deletion rights, preventing unauthorized users from accidentally or intentionally removing critical data.
Just you need to modify the OOB delete acl to give the delete access to admin and ITSM Admin please refer the below screenshot
Note : you can handle the admin access by the admin override checkbox on ACL
If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
Thank You!!
