Create drop down field in incident table

[Purushotham1992]

Hi ,

--> Create Field "Point of Failure" Drop down 
1.Internal to Core Network 
2. External before 
3. External at or after 

if 2 or 3 is chosen from the "Point of Failure" field a new drop down box should show under the Point of Failure called "External Location" that is Required

--> Create field "External Location" 
1. External location- In local LEC network
2. Other

If 2 (Other) is Chosen on the External Location field

-->Create a Free Form text box ( 150 characters) Called "Explain External Location" this can be placed under External location and Should be Required.

Thanks in advance 

[swathisarang98]

Hi @Purushotham1992 ,

That is happening because you are not clearing external location and directly changing  'Point of Failure' ,

You can resolve this by creating a ui Policy to hide and remove mandatory when point of failure is  internal to core Network

Please mark this comment as Correct Answer/Helpful if it helped you.

Regards,

Swathi Sarang

[Purushotham1992]

Hi @swathisarang98 

If i wrote UI policy as you mentioned , if i  selecting external before in drop down of 'point of failure filed '  , directly 

explain external location field is displaying 

Thanks in advance 

[swathisarang98]

Hi @Purushotham1992 ,

Could you please share me the screenshot of Ui policy ?

Please mark this comment as Correct Answer/Helpful if it helped you.

Regards,

Swathi Sarang

[Purushotham1992]

Hi ,

Thanks in advance 

[swathisarang98]

Hi @Purushotham1992 ,

I got the issue which you were facing 

so modify the third ui policy as below and remove reverse if false checkbox, in action make the changes according to your choices,

Please mark this comment as Correct Answer/Helpful if it helped you.

Regards,

Swathi Sarang