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‎04-26-2021 12:05 AM
Hi All,
Hope you're doing well.
I have been recently facing an issue with Create New Change which leads to a Blank White page.
Going into All and then clicking on the New on the header works fine. This is only observed with Change Module. The URL it has is https://instance.service-now.com/wizard_view.do?sysparm_parent=Change%20Request%20Models
where instance is company instance name.
Other modules Create New works fine.
I tried opening Create new in the same tab and also with a new tab(Ctrl+Click)
Same issue is observed in lower environments as well. Not sure if this is with Quebec release. I think I have been seeing this for more than 15 days now. Please suggest.
Thank You,
Sumana
Solved! Go to Solution.
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Change Management
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‎04-26-2021 12:41 AM
Hi,
Here is what I have in my PDI Quebec for "Create New" under Change module
if you require interceptor then add this in URL from Arguments
new_change_redirect.do
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎04-26-2021 12:59 AM
Glad to help.
Please remember to mark response helpful as well.
Have a nice day ahead..!!
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader