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Resolved! Display infomessage with link to the related list records

Hi Community, I have a requirement to display an infomessage that contains the link that will direct to the list of records in the related list. Like for example I have an incident, then I have a related list called Incident Tasks, the infomessage is...

Ramel by Mega Guru
  • 1832 Views
  • 19 replies
  • 1 helpfuls

How to set Endpoint URL in Rest Message

Hello All, Below is the Endpoint URL i am trying Rest Message :   https://dev.azure.com/CISApplications/project/_workitems/create/Product%20Backlog%20Item     I am unable to set url as endpoint i had tried with variable as well.  error - page not fou...

Rohith_0912 by Tera Contributor
  • 949 Views
  • 1 replies
  • 1 helpfuls

How to connect to SAP system from service now via REST?

Hello, We would like to connect with our SAP system to intergrate the user locations. As of now we are downloading the user info as a csv and importing it in Snow. But we would like to use REST API so the user info specially user location is updated ...

Renu3 by Giga Contributor
  • 1839 Views
  • 3 replies
  • 0 helpfuls

Resolved! Scripted rest api

Hi, I have a requirement to create RITM using scripted rest api. The values should be passed as json. Any leads to do this would be highly appreciated. TIA!   -Ruchi

Rj27 by Mega Guru
  • 3485 Views
  • 15 replies
  • 5 helpfuls

Resolved! Change Request Template Remove Sample Example Text

Hi Team, In the "Propose a new Standard Change Template" catalog item, the user has the capability to order a new change template. Below in that catalog item, when we select the change request fields, some dummy text appears on the field value next t...

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Samaadrita by Tera Contributor
  • 1463 Views
  • 2 replies
  • 1 helpfuls

Resolved! Could not use dot walk in Business Rule filter condition

Hello, I can't find the reference table in filter condition of business rule. I'm trying to find the Request item.item but it's not available. What I'm trying to do is to run this business rule only for specific catalog item.  

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Gab by Tera Expert
  • 984 Views
  • 4 replies
  • 1 helpfuls

user_show_incidents attribute "Show related incidents"

Hello,This is probably simple but struggling to make the changes to the Macro.I've been asked to update the "show related incidents" button next to the caller so instead of it pointing to the incident table it points to the task and show's all relat...

Andrew18 by Giga Expert
  • 1509 Views
  • 8 replies
  • 0 helpfuls

Resolved! Can't remove 'admin' role from users

Hi all, I am trying to remove 'admin' role from some users in my personal instance. but when I go to roles -> admin and select a user to delete, the option 'remove user access from table' is greyed out. I tried a few options but I couldn't find out h...

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Oliver13 by Mega Guru
  • 4157 Views
  • 5 replies
  • 4 helpfuls