Hi Experts, I have Multi Row Variable set which has one variable as 'group' which is referencing to sys_user_group table, now i want to display "None " as default value. I have a created a None as record in sys_user_group table, can u suggest is t...
I created a custom table to track web site certificates. The table is built out with forms and works fine. I would like to associate items from my servers table to the table, but when I try to configure Related Lists in my new table the only option t...
Hi, I need to clone only user table to dev Can anyone explain me what is the process how to achieve this ? Thanks in Advance!
Hi All, In a knowledge article form, there is a related list called "Blocks", Whenever the Knowledge blocks are added to the article body, It will added to the "Blocks" related list, so I need to fetch the knowledge blocks records from the "blocks" ....
Hi all, Some one please suggest me solution for below issue. importing consumer information into Consumers table [csm_consumer] using with ExcelSheet. so we can track it in ServiceNow, but where you don't ever expect those users to log in to your...
Hi all, I need a small clarification like - Why the Client-side code should not contain the console.log() debugging method in service now(client scripts )? Please provide the needful solution.
Assume, I have created an application in App Engine Studio.. now how should I move it to test and prod environment and which is the best practice? Generally, if I create/udpate anything in global scope I can use update set.. Similarly if I create any...
Hii everyone, 1. Create a Notification and trigger daily Via scheduled job. Condition: If User’s Manager is Inactive send Notification to manager’s Manager. 2. Create a Catalog form. Make 3 fields (Inactive manager- Reference type)(New Manager-Refere...
Hii All, I have written script like this, when to run - after update condition - work notes changes script - var inc = new GlideRecord('incident_task'); inc.addQuery('incident.sys_id', current.sys_id); inc.query(); while (inc.next()) { inc.work_notes...
Hi All, My requirement is , Auto populate Ritm assignment Group based on catalog task assignment group. Please help me on this. Thanks, Suresh
Have a business / use case where we are wanting to have an email sent out at X time of the day (16:30 EST), this email needs to have a list of all newly assigned project tasks for that day, then some additional verbiage on the email notification. I f...
Hi, I have a requirement have to allow user to fill International characters (ÀÂÉÈÊËÎÏÔÙÛÜÇàâéèêëîïôùûüç) in field along with regular characters and don't allow user to fill in numbers and special characters. Can anyone help me how to achieve this in...
Hi, How to export pdf from RITM variable with catalog variables? Please help me
I have a change record form where Planned start date and Planned end date fields are Date/Time fields. Now, once the change form submits then I want to convert these 2 fields into UTC time. For this requirement, I have created 2 new String Type fie...
Hi all, We've got an issue raised by a customer where the requested item record is getting closed when manual tasks are closed even if there are other active tasks. They want the requested item to get closed only when all tasks are closed, but they a...