Create requests from excel import

[rba-chris]

Hi Everyone,

I'm new to the community and eagerly learning lots about this amazing platform.

I have an excel file that I'm importing into a custom table. The excel file has 4 columns full of data and about 100+ rows of data in it. From that excel file, I need each row to automatically create a new REQ (and subsequent RITM, TASK).

I also need to populate four variables on the catalogue item as I add it to the cart from the columns in the excel sheet.

I'm starting with this code and just am unsure how to populate the catalog item's variables in the script based on the excel sheet import.

Business Rule

When: after

Insert/Update/Delete: true

Condition: <your_condition_here>

createRequest();

function createRequest() {

//Create Request

var cart = new Cart();

//substitute your cat item

var item = cart.addItem('00000000000000000000000000000000');

//Set Variables in your Cart Item

//substitute your req for

cart.setVariable(item, 'requested_for','00000000000000000000000000000000');

cart.setVariable(item, 'request_short_description', 'Created from Business Rule');

cart.setVariable(item, 'request_description', 'Created from Business Rule');

cart.setVariable(item, 'request_type', 'others');

var rc = cart.placeOrder();

cart.description = 'servicenowelite.com';

var rc = cart.placeOrder();

gs.addInfoMessage('Request Item Created: ' + rc.number);

}

Source:

http://www.servicenowelite.com/blog/2014/2/6/request-generation-methods

[Pradeep Sharma · Accepted solution]

Thanks for the update Chirs. Try to include the line ignore = true; after var rc = cart.placeOrder(); and check once.

[rba-chris]

Much appreciated - that did it!

[Community Alums]

Hi Pradeep, 

I have the same requirement that Request had to create through the Excel sheet with transform script process. 

I tried the way that you suggested, but i got failed to get the variables in the RITM.

Can you help me with the Bullet points from 1 to End that needs to be done to get the request to achieve.

Thanks and Regards, 

Vinod.