create translation task after publishing knowledge article
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‎08-07-2023 08:33 AM
hello,
I am new to knowledge translation, I got a requirement where I have to create 5 translation tasks after publishing the knowledge article,
Spanish, Russian, Thai, Korean, and Japanese these will be the target languages for this requirement.
what changes i will have to do to the system?
please help me to complete this task.
thanks in advance...
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‎08-07-2023 10:02 AM
Hello @Priyansh_98
Greetings!
Make sure you have language plugins and localization frame work enabled.
You can automatically create translation tasks for languages you want from Knowledge base.
If you don't want automatic tasks, you will get translation button on kb articles (if you have plugin and framework enavled)
refer below youtube video:
Please mark the answer as correct solution and helpful if helped.
Kind Regards,
Ravi Chandra
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‎08-11-2023 12:35 AM
Hi @Ravi Chandra_K ,
thanks for your response.
i have tried this solution but i am getting some errors..
can you please suggest how I can fix this?
thanks...
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‎09-15-2023 10:11 AM
Hi @Priyansh_98 ,
I received the same error. Make sure that you add in the Languages for ALL of the published articles in the knowledge base. I received the same error when I selected only 'French', 'Spanish', & 'Chinese'. But because I had published articles in other Languages, I had to include all of them for it to save correctly. Now I create Translation Tasks for _all_ the languages, but we only assign the three supported languages. It does not seem the tool is dynamic enough to do automatic Translation Tasks for only one language.
Hope this helps. Thanks~!