Creating a folder for the knowledge base articles

Radhika devi
Tera Contributor

Hi All,

Need your help to achieve the below snapshot requirement in knowledge article and provide solution for the same.

 

Radhikadevi_0-1750177940921.png

 

5 REPLIES 5

Hi @SANDEEP DUTTA if you see the screenshot those are the categories of selected knowledge base. Either we can create the categories as mentioned above or directly by clicking + symbol for each knowledge base.