Creating a folder for the knowledge base articles
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06-17-2025 09:33 AM
Hi All,
Need your help to achieve the below snapshot requirement in knowledge article and provide solution for the same.
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06-17-2025 10:14 AM
Hi @SANDEEP DUTTA if you see the screenshot those are the categories of selected knowledge base. Either we can create the categories as mentioned above or directly by clicking + symbol for each knowledge base.