CSRF Token Mismatch error?

poornachander
Mega Expert

Any idea about the following error message keep occuring

Preventing auto-resubmit for user: xxxxxxxxxx after reaching max count for CSRF token mis-matches!: no thrown error

1 ACCEPTED SOLUTION

making the property glide.security.csrf.strict.validation.mode to False worked.


View solution in original post

12 REPLIES 12

sergiu_panaite
ServiceNow Employee
ServiceNow Employee

That message is given when a user tries to re-submit same request many times.


Internally we check if the user tried to submit same request more than the value of glide property called "csrf.token.fail.count". If that's the case we reject the submit.



Regards,


Sergiu


Tahnks Sergiu.


But its just loading the page on browser. Its happening with SSO and side door too. What could be the possible reasons?


Are users landing on a homepage that uses a lot of reports?



Do you have this glide property defined?



glide.security.auto.resubmit.ajax.max.attempts



And if yes, what is the value?




Regards,


Sergiu


its not defined Sergiu!!!