Hi Experts, I am new in servicenow and exploring the opportunity to learn servicenow ITSM including certification on same. As per my analysis i need below three certifications for ITSM in sequence. 1. Servicenow Admin 2. Servicenow ITSM fundamental. ...
I have a request from my Users to add recent Worknotes () to the Activity Stream @Mention Email notification. I tried pasting "" to the bottom of the notification. But that doesn't work. From what I've read, it sounds like I might need to include tha...
Hi, Need help on the script include to get list of assignment group for project task form. I need to filter the assignment group of Project task form to contain group type (support, Agile Team) OR group has role = pss_resource Currently, there is OOB...
Getting this error when I try to run a business rule which is in the same scope. Tried to use the same solution as this: https://community.servicenow.com/community?id=community_question&sys_id=288b72681b8068106531ea89bd4bcbe3 but the scopes are di...
Hi I am trying to debug the follwoing code by trying to determine the location value. I have used a gs.log statement, however when I try to check the 'script log statements' and search for the string "ABCD" I don't find anything. Can you please advis...
Hi All, How i can store multiple values in one varible and join with comma , by current sys_id i am getting two sysid i want store two sys_id in one variable ? in ui action var sys_id = current.sys_id;// getting two sys_id want to join in one var...
We are having an issue where inbound emails are configured via an inbound action to create a request are throwing this error: 'did not create or update sc_req_item using current'. This was functioning before our upgrade to Quebec from Orlando. Here i...
How to set order of response templates in the dropdown which appears when we click on the button -Responses?
Hey, we deploy currently in our company a Global Service Catalog wit more than 200 Items. I have currently the issue, that I need for each Catalog Item "static" Action for "Get Catalog Variables" So I need for all 200 Catalog Items 200 specific Flows...
I have an Order Guide that is made up of 4 catalog items that users need to fill-out and complete. Once they make it passed the Describe Needs stage to Choose Options, they are presented with 3 catalog items (depending on the questions asked in Descr...
I have tried this but i didn't know how to use two condition on same button. Can someone help me out in this.
When problem ticket closed then related incidents tickets should close automatically Is there Out Of The Box way to achieve this?
I am giving the input as numbers ...ex(11011748,11011749) I am trying to check for an empty string. but it returns empty , even if i enter a string. -> (11011748,11011749) Code sample answer = (function () { if(current.variables.clabel === "") /...
Hello, How to get the current date-time onto a field using client script? Please help. Regards
Hello, I have a requirement to get the variable value & check in my custom table for matching record & then to update the state value to 'completed' in my custom table. I am using a OnSubmit catalog client script but it is not updating my custom tab...
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