implement saviynt integration using end point and credetails

Rakeshkuma
Kilo Contributor

3 weeks ago

Hi Team,

Currently, in our instance, there is an integration between ServiceNow and Saviynt using a token‑based method, along with some Saviynt properties. This integration is implemented through a workflow in the ServiceNow instance.

We are now planning to implement the same using Flow Designer with a REST message, but we are receiving the following error:
“Method failed: (/31b04583-426b-4131-b962-3b3307d51d36/saml2) with code: 400.”

The Saviynt team has provided us with the endpoint and credentials, but it is still not working.

Could anyone please confirm whether the Saviynt integration can be implemented using Flow Designer with a REST message?

Thanks and Regards,
Chandan

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Deepak Shaerma
Mega Sage

3 weeks ago

hi @Rakeshkuma 

yes it is possible with the flow designer, as you see the url ends in /saml2, this is likely the authentication or token generation step fail and ensure your Custom created flow action has a header similar to your workflow like Content-Type: application/x-www-form-urlencoded and the body is formatted as key=value&key2=value2, not JSON.
Happy to help! ‌‌
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Warm Regards,
Deepak Sharma
Community Rising Star 2025

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