Currency change as per user locale

[Community Alums]

Hi All,

Need help to show appropriate currency ($, £,€) as per user's location/country code   on service catalog/ portal for   catalog items. I read wiki, docs and communities articles but couldn't achieve on end user side. I see the value conversion happens from GBP to Dollar and other currencies but not the currency change on portal.

Is there a way i define the catalog item price in the back end as $100 and in the front end it should show as 76 pound for UK user, 86 Euro for German users.

Configurations i tried,

Tried both calculated & multiple type on price form (fx_price)

Configured System localization as per the guidance.

All results in list/ form level conversion on native UI. Not working on portal or catalog side.

[Geoffrey2]

Have you tried setting the correct Country code on the User's profile?   I think that has an effect in determining the currency they see: Session and reference currency

[Community Alums]

Thanks Geoffrey for the response, yes i have updated user profile with correct country code.

[Nayan Mahato]

Please go through the below two Articles.

• Different currency sign displayed for different users for the same catalog item
• https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0727887

Regards,

Nayan