Dashboard missing in prod

jonnycross
Kilo Contributor

Hoping someone can help?   I created a new dashboard and after migrating the updateset from Dev to Prod it has become aparent that my new dashboard was not included. I have created a new update set and made edits to the dashboard but it still isnt included, the new update set is active and current. What am i doing wrong?

I also exported the Dashboard to XLS and imported to Prod but the drop zones are missing. How can I get my new dashboard in production?

Thanks

1 ACCEPTED SOLUTION

Pradeep Sharma
ServiceNow Employee
ServiceNow Employee

Hi Jonathan,



To manually add a page to an update set: Please refer link(Homepage Administration - ServiceNow Wiki ) for more info.


  1. Navigate to Homepage Admin > Pages.
  2. Right-click a homepage record.
  3. Select Unload Portal Page.
    The page is added to the current update set.

View solution in original post

3 REPLIES 3

Pradeep Sharma
ServiceNow Employee
ServiceNow Employee

Hi Jonathan,



To manually add a page to an update set: Please refer link(Homepage Administration - ServiceNow Wiki ) for more info.


  1. Navigate to Homepage Admin > Pages.
  2. Right-click a homepage record.
  3. Select Unload Portal Page.
    The page is added to the current update set.

Thank you Pradeep, worked perfectly. Much appreciated.


Hadyn
Tera Expert

In case anyone else is reading this, I had a similar problem and created a UI Action to unload a dashboard.

How to easily move a dashboard with an update set