Data masking functionality in servicenow
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06-27-2023 06:07 AM
Hi all,
Iam facing a challenge '' we know fields having personnel information(PI) like caller_id, short_description, user details etc., on the incident table. I have to mask/hide this PI on the form for specific users, and this masked PI data can see for selected users'' how to achieve this. for reference i have added a screenshot please refer it.
if anyone as solution please reply as much as possible.
Thanks & Regards
Venkatesh. t

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06-28-2023 12:13 AM
Hi @veerabhaskar do,
Can you please explain to me what the functional difference would be?
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12-22-2024 12:16 PM
you can use Data anonymization (part of data privacy) to mask part of data based on pre defined pattern .