Data masking functionality in servicenow

T VENKATESH
Tera Contributor

Hi all,
Iam facing a challenge '' we know fields having personnel information(PI) like caller_id, short_description, user details etc., on the incident table. I have to mask/hide this PI on the form for specific users, and this masked PI data can see for selected users''  how to achieve this. for reference i have added a screenshot please refer it.
if anyone as solution please reply as much as possible.  

Thanks & Regards
Venkatesh. t

6 REPLIES 6

Hi @veerabhaskar do,

 

Can you please explain to me what the functional difference would be?


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amrfahmy
Tera Contributor

you can use Data anonymization (part of data privacy) to mask part of data based on pre defined pattern .