Decode files and attach in ritm record

jobin1
Tera Expert

‎09-22-2023 07:59 AM

Hi All 
i am getting encoded base64 file content(image,pdf,excel etc) via payload in scripted rest resource and I need to decode the file attachment and set these attachments in RITM12345678  how this can be achieved? any simple working solution for this? 

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3 REPLIES 3

Peter Bodelier
Giga Sage

‎09-22-2023 08:06 AM

Hi @jobin1,

 

Take a look at this article, it should help you out.

Generate Attachments in ServiceNow via REST | John Andersen (john-james-andersen.com)


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jobin1
Tera Expert
In response to Peter Bodelier

‎09-22-2023 08:15 AM

Hi Peter
I need the script for decoding and attaching to the respective RITM. Rest all we already have.

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Manoj89
Giga Sage

‎09-22-2023 10:18 AM

Hi Jobin,

 

Can try something like this

 

var r = new GlideRecord('incident');
r.get('a53a72bb471d3d10220e7f61e36d431b'); //sys_id of the task

var attachment = new GlideSysAttachment();

var fileName = 'maria.jpg';
var contentType = 'image/jpeg';
var be = ${base64EncodedString};
var DecodedBytes = GlideStringUtil.base64DecodeAsBytes(be);

attachment.write(r, fileName, contentType, DecodedBytes)

Source: writeBase64 function of GlideSysAttachment class d... - ServiceNow Community

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