Delegates for approval

[Shiva Kumar8]

Hi,

One the approvers X is on long leave so the approvals need to route to a delegate Y, from the X user record I created a delegate and added Y and checked the Approvals checkbox, but the approvals are still going to the person on leave.

please find the screenshot below

[Ankur Bawiskar]

Hi,

Did you login as user Y and check in my approvals module?

Regards
Ankur

[Shiva Kumar8]

Hi Ankur,

Yes I impersonated as Y and checked but nothing is found in Approvals

[Ankur Bawiskar]

Hi,

Seems strange

Regards
Ankur

[Shiva Kumar8]

Yes I tried Multiple attempts but still behaving the same

[Shiva Kumar8]

Hi Ankur,

please find the below example, if shiva is on leave Ramu should approve on behalf of Shiva and Ramu should receive approval notifications, below is my configuration please help if I need to add anything additionally.