Hello, I am trying to get the count of all record that matches the query condition. When I use the below script, the count is always being '1' even though there are 1+ records that matches the condition. I am I missing anything? Please suggest. var c...
Hello All, In portal there is variable called Location [Reference]...... IF i search [ *can ] in locations it's showing all related to that as below but if i simply type can without [ * ] it's showing only one ...but for us it's display all rela...
I encountered some code written by another person in a "Condition" in a Scheduled Job. This Condition prevents the scheduled job from running on Sundays as expected. However, I don't understand why it works. The value of answer is only ever set on...
You might have seen an email footer which contains something like ''Unsubscribe". When a user clicks on it, it generates an email from outlook with some message content. Same as it described in the below link; https://docs.servicenow.com/bundle/jaka...
We want to manage VIP user using groups, how can i enable the VIP checkbox auto when the user is part of a group ?
Hello, How can i know if an incident was created based on a template and whitch template was used ? Thanks, regards
Hi Community, I have a data source that includes all of the 'titles' of the software installation table records. I need to use that datasource to flag \software installations. Target table is cmdb_sam_sw_install I have the transform script and map so...
How to find non admin user in servicenow, he must have permissions to raise Ritm
I found few other thread about similar issue and answered, but not exactly what I am looking at. I want to know how to prevent to submit/to order a form (catalog item) using the Catalog Client Script. I tested 'return false;' on onSubmit event on the...
I have 200 category subcategory combinations for the incident table. These need to be added in 7 languages...so 1400 entries! So I do not want to do this manually. When I try and import (insert) the excel sheet with the following columns:Table; Elem...
Hi all. Guys its very critical , I got one requirement today login page for all users should be the portal landing page only. This is my instance url https://strnewdevtemp.service-now.com whenever user hits this url they should be redirected to ser...
I've been looking and I can't find any information on how to remove a Many to Many relationship table as created by the sys_m2m table.I created M2M relationships from a table to Change Request then realized I could have used Task which would allow me...
Attempting a new thread for this question. We needed to extend the sc_req_item table, which is done and most everything is working as needed. However, we're having issues with the variables not saving changes. The formatter is set up properly and sho...
Good Morning, I am trying to create a report that will give me survey results for an assignment group also down to user level. I am not sure how to view this information. I am currently using the Metric table but it only shows assigned to for the s...
I notice that OOB the incident_manager and incident_admin roles are provided. What do these roles do that the normal ITIL role does not do? I notice that incident_admin has access to reports while the incident_manager has access to Incident Properti...
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