Deleted variables accidentally, due to this variables and variable values are lost in RITMs

[S_75]

Hi, we have one variable set with 7 variables, in those 7 variables, we need only 5 variables as separate variable set so we deleted those 5 variables from existing variable set and created a variable set with those 5 variables again and used in different items due to this, the deleted variables are lost in the existing RITMs, we want those variables again with variable values in the RITMs as previous. please help us on how to revert those back with data

[OlaN]

Hi,

Have you checked if the variables exist as deleted records?

Navigate to System Definition > Deleted records

Otherwise I would recommend that you contact support (HI) and create a case to get help in restoring your data.

[S_75]

yes, we have undeleted the variable and fetched the variable back to item but unable to revert those back in existing  RITMs

[Palak Gupta]

Hi there!

You can raise a HI ticket, and team will help you retrieve the same.

Regards,

Palak

[S_75]

okay will raise Hi ticket, is there any alternative to get those?