Deleting user roles is not captured in update set. is there way to capture these changes

Sonu Parab
Mega Sage
Mega Sage

Hello All,

A user has some roles which need to be deleted. After editing the list and removing roles, i noticed that these deletions were not captured in update set.

Is it possible to move these changes to other instance within update set, or these needs to be done manually in other instance?

thank you.

2 REPLIES 2

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Sonu Parab 

Try with XML import /export.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Mark Roethof
Tera Patron
Tera Patron

Hi there,

 

Out-of-the-box this won't be possible. Yes there are options to force updates to an update set, though this concerns a delete, which will not be captured as such. So also never mind the response from Atul, which is utterly incorrect.

 

So you do need to do this manually or scripted like creating a fix script / scheduled script execution / schedule or something similar.

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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