Deleting user roles is not captured in update set. is there way to capture these changes
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‎02-16-2024 04:44 AM - edited ‎02-16-2024 04:44 AM
Hello All,
A user has some roles which need to be deleted. After editing the list and removing roles, i noticed that these deletions were not captured in update set.
Is it possible to move these changes to other instance within update set, or these needs to be done manually in other instance?
thank you.
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‎02-16-2024 04:45 AM
Hi @Sonu Parab
Try with XML import /export.
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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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‎02-16-2024 04:49 AM
Hi there,
Out-of-the-box this won't be possible. Yes there are options to force updates to an update set, though this concerns a delete, which will not be captured as such. So also never mind the response from Atul, which is utterly incorrect.
So you do need to do this manually or scripted like creating a fix script / scheduled script execution / schedule or something similar.
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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