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‎07-04-2015 08:19 AM
Hi everyone!
I use a demo instance to customaze it a bit for my own demonstration purposes.
I just removed all Incidents from the table and started creating my own ones. What I noticed - there is something wrong with date and time in fields like Opened, Created, Resolved. The date of creation, resolving is never goes beyond 24 hours. As the example there is a pic from a demo instance with demo data and its like 1 month old instance but incidents are created resolved a day ago.
Any idea how ti rid of it? Thanks.
Solved! Go to Solution.
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Incident Management

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‎07-11-2015 04:55 AM
Hello everyone!
Here is the solution and the reason why it happened. ServiceNow support. Thanks guys!
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‎02-06-2018 08:01 PM
can you mention the script you used as it's not clear from the image you have uploaded

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‎02-06-2018 09:22 PM
Hello Shreya, I did not use the script I just switched it off so it would not affect the information. The script was provided OOTB.
Best regards,
Artem