Determining if a user has disabled their notifications

[will_smith]

Is there a way to determine if a user disabled their notifications from their profile via Self Service > My Profile? When looking at the User history details it says: NOTE: This table is not audited, field changes cannot be displayed. Is this information captured anywhere inside ServiceNow?

[march · Accepted solution]

By default, this table is not audited, so ther is noway to see that.

If you want to audit that table go to "dictionary". serach for table "sys_user" with column name empty. open that record and select the "audit" flag.

From now on the change to that table will be audited.

After a few days, you may have a look at the history table and decide to   not audit some of the field by adding the dictionary attribute "no_audit"

See - Turning on Auditing (History) for a Table - ServiceNow Wiki