Determining who is subscribed to notification

shembop
Tera Contributor

‎09-23-2015 06:32 AM

Is there a way to determine who is subscribed to a notification? We are in the process of cleaning up our notifications list, and want to determine what is actually in use.

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3 REPLIES 3

Pradeep Sharma
ServiceNow Employee
ServiceNow Employee

‎09-23-2015 06:33 AM

Hi Shembop,



Please check the below thread for more info.


User's Notifications: Default Subscriptions?


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Brad Tilton
ServiceNow Employee
ServiceNow Employee

‎09-23-2015 06:38 AM

Hi Shembop,



The subscriptions are stored in the cmn_notif_message table, so you can table a look and search that table by notification to see who is subscribed.


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shembop
Tera Contributor
In response to Brad Tilton

‎09-23-2015 06:56 AM

Wow, Huge table. This helps, but it makes me think of another way of approaching this. If I filter to only Non Mandatory, Active, and Subscribable notifications, I limit the list to about a dozen. If I could actually filter on that when a person is looking to add a notification, it would make the user's life so much easier.


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