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Resolved! VIrtual Agent Topic visibility user specific

Hello, is there any way to make a topic visible for specific users and not visible for others? In details, I need to make it visible if the "company" attribute from the user record has specific value. Should it be done within topic properties script ...

marcinkopiec by Giga Contributor
  • 4371 Views
  • 10 replies
  • 0 helpfuls

how do remove roles which are inherited from group

In users profile , Roles are inherited from the groups. But when I removed group from users profile then roles are not getting removed from users profile . They still exists in users profile and now I am not able to remove them manually as they are i...

VaibhavM by Tera Contributor
  • 1056 Views
  • 4 replies
  • 0 helpfuls

Resolved! CartJS API

HelloHas anyone used the CartJS API?I'm currently working on a requirement to import RITM records using the CartJS API.I've already created a transform map and started scripting, but I need to populate specific fields on the RITM, such as State and R...

Adja Bineta by Tera Contributor
  • 1431 Views
  • 2 replies
  • 2 helpfuls

Stock Rule Runner

We are on Istanbul. I am setting up stock rules to establish reorder points. I can see the Stock Rule Runner scheduled job but we can find no evidence that it runs. Is there more configuration that needs to be done to have the job run? 

danburger by Tera Expert
  • 6254 Views
  • 10 replies
  • 34 helpfuls

Resolved! How to add an user to group in microsoft AD spoke using snow

Hi All,I got Requirement like if I submit a catalog form then user or user email needs to be added in Microsoft entra group.please help me on this. how I can configure the flow designer what are all the plugin I need to install and need steps on conf...

prasannah by Tera Expert
  • 4981 Views
  • 10 replies
  • 0 helpfuls

Resolved! Portal Search widget move to center of the container

We increased the container size using page css. This is working fine..myHeight{height: 550px} Now the search widget is tucked on the top - how can I move the search widget to the center of the container. Please see the image. TIA

snowcone by Giga Guru
  • 1058 Views
  • 4 replies
  • 0 helpfuls

Resolved! ServiceNow to Azure Service Bus Subscription Integration API

Hi, I am needing to setup a ServiceNow instance to be able to connect to an Azure ServiceBus and subscribe to a topic. Once subscribed, I am needing it to be able to listen for the response after subscribing to the ServiceBus and then processing the ...

jbugarin by Giga Contributor
  • 4886 Views
  • 6 replies
  • 1 helpfuls

Integration Hub Starter pack

Hi Team, We are currently working on the implementation of the MIM module. An additional requirement from the customer is to send notifications via Microsoft Teams for major incident creation and updates.We understand that this functionality can be a...

General Information-ServiceNow ODBC Setup

Dear All,I need the following information as required.: ServiceNow Instance URL(e.g., https://.service-now.com)ODBC Driver DetailsDriver name and versionAuthentication MethodUsername and passwordConnection ParametersJDBC/ODBC DSN namePort numberAny a...

sam352120 by Kilo Guru
  • 1065 Views
  • 2 replies
  • 0 helpfuls

Resolved! Knowledge translation task is not getting created ?

Hi Community Members, Kindly, bridge the gap of what I have missed to understand in translation management.  I am trying to translate knowledge articles via translation task /Machine translate and in order to achieve this I have installed below plugi...

Manal  AQUIL by Tera Contributor
  • 2764 Views
  • 5 replies
  • 1 helpfuls