Dictionary Override for problem task
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05-20-2024 08:26 AM
Hello,
My requirement is to have Priority of problem task similar to its parent problem ticket while problem task creation.
I want to achieve this through dictionary override.
Can you please help.
Thanks in advance.
1 REPLY 1

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05-20-2024 08:29 AM
@Rachael12 Dictionary override will not help in this case. You can handle this via a before insert business rule on the problem_task table.