Dictionary Override for problem task

Rachael12
Tera Contributor

Hello,

 

My requirement is to have Priority of problem task similar to its parent problem ticket while problem task creation.
I want to achieve this through dictionary override.
Can you please help.

 

Thanks in advance.

1 REPLY 1

Sandeep Rajput
Tera Patron
Tera Patron

@Rachael12 Dictionary override will not help in this case. You can handle this via a before insert business rule on the problem_task table.