Difference between catalog task and task

Srvs
Kilo Guru

Hi,

Any one pls tell me the difference between 'catalog task' and 'task' tables,

is both are same?

5 REPLIES 5

Chuck Tomasi
Tera Patron

Catalog task is extended from task.



Task is a base table with many common fields used by incident, problem, change, and so on. Catalog task is an extension which means you get fields like state, assignment_group, etc. for free and it also have a few fields of its own specific to catalog task management.



Table Extension - ServiceNow Wiki


Harry Campbell2
Mega Guru

The following may be of assistance to you:



http://wiki.servicenow.com/index.php?title=Task_Table#gsc.tab=0


dianemiro
Kilo Sage

Hi Bitra,



TASK is one of the core tables in ServiceNow. Fields inside this table can be used by any tables which extends task. CATALOG TASK extends tables Task and is generated from a workflow activity.


If I need a report that shows a Request task is closed but the RITM is still open? Could you please assist in which table to start with, i haven't been able to get the correct combination to pull the correct data.



Thank you for any information you may have.



Claire