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How to add related search result to catalog task

praaaaaaaa
Kilo Contributor

Hello,

How to add related search result to catalog task form as we can see the related search result on incident form.

I tried to add by going to form design of catalog task and added contextual search result(formatter) but it is not showing can any body suggest on this.

I also adding picture for reference please refer.

Change form design and catalog task form below pics

find_real_file.png

find_real_file.png

incident form design and incident form below pics.

find_real_file.png

find_real_file.png

Please refer to above pics and suggest on this. how to add related search result for catalog task form to search knowledge articles.

1 ACCEPTED SOLUTION

SanjivMeher
Kilo Patron
Kilo Patron

You may need to create a table configuration record for Catalog task.



find_real_file.png



Please mark this response as correct or helpful if it assisted you with your question.

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6 REPLIES 6

SanjivMeher
Kilo Patron
Kilo Patron

You may need to create a table configuration record for Catalog task.



find_real_file.png



Please mark this response as correct or helpful if it assisted you with your question.

Ashutosh Munot1
Kilo Patron
Kilo Patron

HI Prasad,



We have to create that for catalog task.



We have it for Incident table for know.




You can look into contextual search in left nav and take reference of that. You can decide which KB it should search what it should show.



Thanks


thanks for your help i got it


Thanks Prasad. Can you mark it answered, so that it will be helpful for others in future.



Please mark this response as correct or helpful if it assisted you with your question.