Client Script function onChange(control, oldValue, newValue, isLoading, isTemplate) { if (isLoading || newValue === '') { return; } alert("Client Script started"); var street = g_form.getValue('street'); // will return sys_id ...
Hi Team,I have created custom table and contains field such as A,B,C,D. I have a catalog item which contains the link to download the attachment. User will download the attachment and fill the information and upload it to the form and user will submi...
The following trigger conditions work when put to "Case is not empty" but doesn't when put to "Case starts with TASK". (There are list of records where case does start with TASKXXXX -{ Reference Field }, but I just don't understand where it's going w...
Hello Everyone,Currently in our system ownership group members are having edit access to articles.And with this property glide.knowman.ownership_group.override property, When the property is set to true, the authors or revisers of knowledge articles ...
Hi,In ATF create user step is failing please help me out the issue.Please find the below screenshot. Earlier it is working fine but recently only i am facing this issue. Thanks,
After creating a catalog request and running the flow as desired, part of the flow after a particular stage is shown as a yellow region in the Operations View of the Flow Execution and any stage after that will not be rendered in the Request Item Wor...
Hi,By using the ATF i want to click the Emergency CR as mentioned in the Screenshot.do we have any test ATF step to click only the Emergency Change Request as mentioned in the above screen, if yes, please help me out how to click the same. help me ou...
Hi All, We have ITIL users who can update any incident/request/change. We are looking for ways to restrict this in such a way that if the ITIL user is part of the assignment group, then only the user will have access to update the record, if not the ...
Hi All , Can anyone tell me where these fields are coming from the walkup experience module because i need to some customize based on the button visible indicate required ,enter your name or email,select reason of visit , check in and cannot find you...
Hello! I have a bunch of interceptors set up for a customer on the alm_asset table. What I want to do here is populate a field called u_asset_type that is on the cmdb_ci_netgear (form that opens when the user clicks the interceptor). I have tried to ...
Hello,When i am trying to add stage in flow to set it for an RITM based on the output state value which is generated from the catalog task states, it is not working properly. for example: If my catalog task is closed completed, my output state value ...
Hello All,We have a requirement, planned start date/end needs to be synched with the dates of task. for this we have created one business rule to restrict the user & show alert message if dates are not with in a range on change taskIt is working prop...
Hi, I'm currently working in the Servicenow Voice app (Amazon Connect) for ITSM. As per the project scope, I was able to create a Interaction record, see the post call transcript inside the open-frame. But the the call analysis section in the SUR...
Hi Team, I have request on SOW where I need to setup banner such that when a user click an banner landing page. Please help me to achieve this.
Hi Team, Wondering if catalog properties is capturing in update set or not?recently created
