discovery credentials privileges for windows and linux

Ravish Shetty
Tera Guru

we want to know what privileges do the discovery credentials for windows and linux server needs to have.

do we need domain admin or something less that that can work for the exploration phase?

we prefer not to grant domain admin privileges. if we don't grant it, will there be any access issues?

1 ACCEPTED SOLUTION

Fabian Kunzke
Kilo Sage
Kilo Sage

Hi,

You will find some insights here: https://community.servicenow.com/community?id=community_question&sys_id=5c521761db101fc01dcaf3231f96...

Generally speaking to avoid hassle you should stick to the requirements that service now hands out, as it will allow your to set up to run the oob discovery.
Other than that you will have to try around alot. Theoreticlly speaking you can go through the probes on the servicenow instances and check what commands they are running and which commands need what access. You can also look into that here (link for ssh): https://docs.servicenow.com/bundle/london-it-operations-management/page/product/discovery/reference/...

https://docs.servicenow.com/bundle/jakarta-servicenow-platform/page/product/discovery/reference/r_Cm...

tl:dr: if you can stick to the servicenow docs. Otherwise, check the commands of the probes and what rights are needed.

Regards

Fabian

ps.: i hope this answers your question as it is a very broad topic when it comes to the discovery.

View solution in original post

1 REPLY 1

Fabian Kunzke
Kilo Sage
Kilo Sage

Hi,

You will find some insights here: https://community.servicenow.com/community?id=community_question&sys_id=5c521761db101fc01dcaf3231f96...

Generally speaking to avoid hassle you should stick to the requirements that service now hands out, as it will allow your to set up to run the oob discovery.
Other than that you will have to try around alot. Theoreticlly speaking you can go through the probes on the servicenow instances and check what commands they are running and which commands need what access. You can also look into that here (link for ssh): https://docs.servicenow.com/bundle/london-it-operations-management/page/product/discovery/reference/...

https://docs.servicenow.com/bundle/jakarta-servicenow-platform/page/product/discovery/reference/r_Cm...

tl:dr: if you can stick to the servicenow docs. Otherwise, check the commands of the probes and what rights are needed.

Regards

Fabian

ps.: i hope this answers your question as it is a very broad topic when it comes to the discovery.