Hi @Ankur Bawiskar I have a existing email Script where i need to get the value of "Description" and "Requested for" field from RITM table for that purpose i have written a script. var targetObj; if (current.getTableName() == "sysapproval_approve...
How to create a report for Average time from New to AssessTable: Change request
Hi, I have a requirement When I select a "requested for/by" as "someone else " checkbox . 4 checkboxes are present in "Please choose the environment" 1. PRD2.DEV3.PRE4.SITAs mentioned in below screenshot.When I select PRD, 3 checkboxes should be v...
I am hoping to understand the best way to manage user accounts when the user has had a name change. In our organisation users are created in Azure/Entra and synced through to ServiceNow. This was set up by our support vendor at implementation many y...
Hi, Need help for the below requirement. We have a two reference fields called Difference and Business Application Name. when user selects the test01 record in the Difference reference field. Then the Business Application Name reference field should...
Hi All, We are working on one of the requirement where request is submitted, it will create one parent RITM and for the parent RITM we will have child RITMs. This is working fine, however the request elements section is coming up for the parent RITM ...
The parent and the child incidents are synchronized such that the state of a child incident changes depending on the state of the parent incident. Here I got the requirement to make synchronization of some fields between Parent and child incident.. F...
I have created 2 fields on a scoped app table form of type "date". 1)Order Start Date 2)FSA Start Date These two dates are part of a view , used in UI builder as part of Form Component. Where I have given a button to Save these dates into target tabl...
am getting 'return JSON.stringify(CIs)' value as ["CI1","CI2","CI3","CI14"] form script include, I need to check the selected ci (eg:- CI1) on the form is part of this return value or not.if yes need to give an alertcan i know how to achieve this. Am...
In service catalog flow designerComparing get catalog variable with look up record filed but showing "SG_ssandra hosts(srch-cdic-prd1-31=Catalog builder editors" how to resolve this?
Hello,I have majorly worked on the workflow and am new to the Flow designer, Actually requirement is once a catalog item is requested first it should go to the approval and later it should create 2 tasks at a time and once close complete then it shou...
create new" button is missing .I'm not able to create new flow.How to bring this button back.
Few thousand records got deleted from our instance, How to restore the Deleted Record with its references using Script?
Do I need to find duplicate records of cabs?We have six cabsCAB-1, CAB-2, CAB-3,CAB-4,CAB-5,CAB-6A change request record goes above any one cab and the same change goes to CAB-7, I don't want those records, I just want to find duplicate records of th...
I want to create number of incidents created per week,month and year in which i can be able to toggle yearly,monthly and weekly report like i have attached in a single report
