In discovery credentials tested successfully, but while triggering the discovery it giving an error.

Madhura Ambede
Tera Contributor

In discovery, credentials tested successfully, but while triggering the discovery it giving an error invalid credentials.

With the same credentials, I can logged into the server.

In servicenow, credentials tested successfully.

Firewall ports are also open. Ping successfully.

But while triggering the discovery, it is giving an error " Invalid Credentials"

 

Please assist

3 REPLIES 3

SK Chand Basha
Giga Sage

Hi @Madhura Ambede 

 

Can you check with IP Affinity

 

Let me check,

But can you please assist what exactly needs to check in IP affinity.

May i know which type credentials you are configured.

 

Navigate to Credentials table under related list you can find affinity.

 

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